Download the resources below for more assistance with the insurance authorization process after prescribing a Pfizer migraine medication.

Thumbnail of Patient Migraine History resource to download

Patient Migraine History

A worksheet your office and patients may use when documenting migraine history details to support insurance prior authorization requests.

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Thumbnail of Migraine Medications List resource to download

Migraine Medications List

Reference guide of treatments commonly prescribed for the acute or preventive treatment of migraine that insurers may require documentation of for prior authorization requests.

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Thumbnail of Common Reasons for Denial resource to download

Common Reasons for Denial

An overview of common reasons why insurance plans may deny prior authorization (PA) requests for migraine medications and considerations to keep in mind when preparing PA submissions.

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Frequently asked questions about the Pfizer Migraine Patient Access Program

Who are Pfizer Migraine Patient Access Coordinators?

Patient Access Coordinators, also known as PACs, engage with patients who have enrolled in Pfizer Migraine Patient Access to provide general and plan-specific education about prior authorizations, as well as copay savings programs for eligible commercially insured patients. Patient Access Coordinators can be reached at 1-866-222-4183, Monday-Friday, 8 AM-8 PM ET.

How can my patients receive support from a Pfizer Migraine Patient Access Coordinator?

Your patients can call 1-866-222-4183, Monday-Friday, 8 AM-8 PM ET, or can fill out the online form—no need for any separate forms from your office. Note that if your patients have enrolled in a Pfizer migraine copay savings program, they were automatically enrolled in Pfizer Migraine Patient Access.

What happens if my patient’s prior authorization is denied?

If the patient’s PA is denied, you can initiate the appeal process and request that the insurance plan reconsider its decision. Your office can submit a letter of appeal that addresses the reasons outlined in the insurance plan’s denial letter. For questions or information about the appeals process, reach out to a Pfizer Migraine Patient Access Coordinator by calling 1-866-222-4183, Monday-Friday, 8 AM-8 PM ET.

Where can my eligible patients sign up for the copay savings program?

If your patient has commercial insurance, they may be eligible for the Pfizer migraine copay savings program. They can register for the digital copay card by visiting:

Nurtec® ODT (rimegepant) ZAVZPRET® (zavegepant)

Who are Pfizer Field Access Leads?

Pfizer Field Access Leads provide information to healthcare providers about coverage, reimbursement, and health plan prior authorization requirements. They may also help healthcare providers with patient-specific access questions if the patient has enrolled in Pfizer Migraine Patient Access. To reach a Field Access Lead, call 1-866-222-4183, Monday-Friday, 8 AM-8 PM ET, and a Patient Access Coordinator can connect you.

Who should we contact if my patient is having technical issues while enrolling in Pfizer Migraine Patient Access?

Your patient can call 1-866-222-4183, Monday-Friday, 8 AM-8 PM ET, to connect with a Pfizer Migraine Patient Access Coordinator to help them.
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